Being Realistic

People and companies want instant gratification. We have little patience. That is why employees feel as if everything is the flavor of the month. Earlier we discussed how a company starts an initiative. This same scenario works when it comes to patience. We want things to happen now, and set unrealistic timeframes. I am just as guilty. As CCG grows I want things to happen fast. Sometimes I need to consciously remind myself of my expected timeframes. Remember my analogy about how a company starts an initiative, and the plan on paper is a great plan? What most companies underestimate is how long the plan will take to work. We used a football field earlier so let’s stay on the same field. A company starts on the 5 yard line with the goal being; get to the other end zone 95 yards away. The initiative gets to the 50 yard line and the company begins to ask why aren’t things working (i.e. why aren’t we in the end zone yet)? We lose patience, scrap that plan and start with a new plan back at the five yard line (new flavor). What companies should look at is the progress that has been made, and what needs to happen to move progress along faster. Once again, it is about mindset. Choosing to look at things in a different way allows us to see things through different eyes. Even the slightest change in the way we look at something and giving it the proper patience can have a huge impact on the outcomes.

To see something from start to finish these days is rare, but when done right the results can be unbelievable. I see that all the time. Companies want instant gratification and at first their excitement level for change is very high, but over time something happens. Their excitement level begins to fade and people forget about their commitments to “changing the culture/ fabric/DNA”, and amazingly when this happens things go right back to normal. Again, you have flavor of the month! Remember we discussed Jim Winner’s four phases of attitude? People get bored quickly and begin the looking phase. Stay the course and be patient. Good things will begin to happen when we build good habits and create profitable action. When we want true change, we must stay focused on the prize or goal and not the price. It takes very strong leadership from within an organization to allow change to happen over time and without strong leadership; it becomes almost impossible for change to happen.

Patience is a quality most great leaders possess, and we must possess it too. We must stay lock step with the end goal and “center the needle” daily reminding ourselves of the prize. Setting and resetting the vision and crystal clear expectations must be an ongoing “to do” daily, weekly and monthly to get the true change we are looking for. Most people and companies truly underestimate what it takes to be world class.